Effective Date: 14 August 2024
Welcome to Desi Street Chef (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website [desistreetchef.co.uk] and our mobile application (collectively, “Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
To use certain features of our Services, you may be required to create an account. You agree to:
– Provide accurate and complete information during registration.
– Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use of your account.
– Be responsible for all activities that occur under your account.
3.1 Ordering Process
When placing an order through our Services:
– You must provide accurate and complete delivery information.
– Your order is subject to availability and confirmation. We reserve the right to refuse or cancel an order at our discretion.
– Prices are as listed on our website and are subject to change without notice.
3.2 Payment
– Payment for orders must be made through our accepted payment methods. We use secure payment processing services, but we are not responsible for any issues related to payment processing.
– You are responsible for all charges incurred by your order, including taxes, fees, and delivery charges.
4.1 Delivery Service
– We aim to deliver your order within the estimated delivery time provided at checkout. However, delivery times may vary based on location, traffic, and other factors.
– You are responsible for ensuring that someone is available to receive the delivery at the provided address.
4.2 Delivery Issues
If there are issues with your delivery (e.g., delays, incorrect orders), please contact our customer support team at [contact email address] as soon as possible. We will make reasonable efforts to resolve any issues.
You agree not to:
– Use our Services for any unlawful or fraudulent purposes.
– Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.
– Interfere with or disrupt the operation of our Services or servers.
– Post or transmit any content that is harmful, offensive, or otherwise inappropriate.
All content on our website, including text, graphics, logos, images, and software, is the property of Desi Street Chef or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our Services without our express written permission.
To the fullest extent permitted by law:
– Our liability for any loss or damage arising out of or in connection with your use of our Services is limited to the amount you paid for the order in question.
– We are not liable for any indirect, incidental, special, or consequential damages, or for any loss of profits or data.
8.1 Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
8.2 Dispute Resolution
Any disputes arising out of or in connection with these Terms shall be resolved through negotiation and, if necessary, through the courts of England and Wales.
We may update these Terms from time to time to reflect changes in our Services or legal requirements. We will notify you of any significant changes by posting the updated Terms on our website. Your continued use of our Services after any changes constitutes your acceptance of the updated Terms.
We reserve the right to suspend or terminate your access to our Services if you violate these Terms or engage in any conduct that we, in our sole discretion, deem to be inappropriate or harmful.
If you have any questions or concerns about these Terms, please contact us at:
Desi Street Chef
Email: support@streetchefcafe.co.uk
Address: 203, Evgtion Road, LE2 1QN, Leicester, UK
Phone: +44 0116 482 8340
Thank you for choosing Desi Street Chef. We appreciate your business and look forward to serving you.
