Effective Date: 14 August 2024
Welcome to Desi Street Chef (“we,” “our,” or “us”). We are committed to protecting your personal data and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [desistreetchef.co.uk], use our mobile application, or make a purchase through our e-commerce food delivery platform.
2.1 Personal Information
When you use our services, we may collect the following personal information:
– Contact Information: Name, email address, phone number, and delivery address.
– Payment Information: Credit card details and billing address.
– Order Information: Details about your food orders and preferences.
– Account Information: Username, password, and order history (if you create an account).
2.2 Non-Personal Information
We may also collect non-personal information that does not identify you directly but helps us improve our services:
– Usage Data: Information about how you use our website, such as IP address, browser type, and operating system.
– Cookies and Tracking Technologies: We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and track website usage. You can manage cookie preferences through your browser settings.
We use your personal information for the following purposes:
– Order Processing: To fulfill your food orders and manage delivery.
– Account Management: To create and manage your account, if applicable.
– Customer Support: To provide assistance and respond to your inquiries.
– Payment Processing: To process payments securely.
– Marketing and Promotions: To send you promotional materials, newsletters, and updates (you can opt out of marketing communications at any time).
– Website Improvement: To analyze usage data and improve our website and services.
We may share your information in the following circumstances:
– Service Providers: With third-party service providers who assist us in processing orders, managing payments, and delivering services. These providers are contractually obligated to protect your information and use it only for the intended purposes.
– Legal Requirements: If required by law or to comply with legal processes, such as responding to subpoenas or court orders.
– Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the business transaction.
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no data transmission over the internet or electronic storage method is entirely secure.
Under data protection laws, you have the following rights regarding your personal data:
– Access: Request a copy of the personal information we hold about you.
– Correction: Request correction of any inaccurate or incomplete information.
– Deletion: Request deletion of your personal data, subject to certain legal exceptions.
– Restriction: Request restriction on the processing of your data in certain circumstances.
– Objection: Object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
– Data Portability: Request to transfer your data to another organization.
To exercise these rights, please contact us at [contact email address].
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Desi Street Chef
Email: support@streetchefcafe.co.uk
Address: 203, Evgtion Road, LE2 1QN, Leicester, UK
Phone: +44 0116 482 8340
Thank you for choosing Desi Street Chef. We value your privacy and are committed to protecting your personal data.
